Frequently Asked Questions
How can we help?
General
Our specialists have experience in developing different types of projects for different cultural and climatic regions, from classical to modern solutions, as well as different structural systems, including frame houses, stone houses and monolithic houses. The list of our designs can be found in the catalogue.
Yes, you can check out the prices for custom design at the link..
Our projects are a complete solution, including all sections developed with the most advanced technologies. Each project is a set of optimised high-performance technical solutions and provides maximum comfort of operation. In addition, all projects are integrated into the AIO ecosystem, allowing you to significantly increase efficiency and optimise the construction of your home.
As a result of purchasing our project (individual project, standard project or its refinement), you get access to your personal account, where all necessary project documentation is stored, as well as full access to the AIO ecosystem and its tools.
The average development time including concept approvals is 2 months.
Each project undergoes repetition checks starting from the concept idea and is regularly adjusted during its detailing. In this way, each solution presented is an optimised version derived from more than 20 variants of this project.
The average time for individual changes to a project is 3 weeks.
Payment
We accept payment from the following sources: credit and debit cards, e-wallets, online transfers by requisition.
To ensure the safety of our clients, we form a contract and agreement to ensure proper payment and quality of services.
When purchasing, you select the region of construction, which allows the system to automatically match the project to the desired area, we are also ready to help with adapting the design solution to the unique features of your site. If the project still does not meet expectations, the company will refund the money spent. See AIO's terms and agreements for details.
Project delivery
Upon purchase, you will automatically have a personal account in the AIO ecosystem, where you will always be able to work with all purchased projects.
The transfer is made instantly upon receipt of funds.
The platform provides the possibility to change the language of the project documentation and the region of construction twice. During each change, you get access to the version of the project with updated characteristics. Changes can be made no more than 2 times.
Yes, there is an online chat consultation tool in your personal account with our specialist.
Every project goes through an in-depth audit system, which reduces the number of possible errors to zero. And if a problem is identified during construction, our experts will individually connect to your case and ensure that it is resolved as soon as possible.
A printed album transfer service is available on request for environmental reasons.
Project content
The standard documentation structure is presented in the catalogue projects in the Project content section. This structure includes all information necessary for the construction and further operation of the house.
Yes, we provide a service for customised modifications to standard designs.
Adaptation to my region
Our specialists are experienced in developing most configurations of technical solutions, so we can individually consider developing a design solution for a previously unrepresented region.
The average time to adapt a typical solution to a new region is 4 weeks.
Climate, soil type, availability of materials on the market, regional building regulations.
AIO platform operation
The AIO ecosystem is a unique tool for working with low-rise projects. It provides convenient centralised access to the project, helps to structure information and store construction history and manage it without specialised online skills. You will get access to automatic notifications on work status, violations, interactive construction schedule, management and construction control tools, and a database of tips on all construction processes of your project. By utilising the ecosystem, you will ensure that you save money and time spent on building your home.
Access to the ecosystem is included with acquired projects and our services.
Once you pay for the project, you instantly get access to the AIO ecosystem.
After purchasing in your personal account, you will be able to additionally connect users from your side as well as from the builders' side.
Working with the ecosystem is available on any mobile devices, tablets as well as personal computers.